Abstract: The work of innovation management involves cross-functional coordination among specialists and managers with different work orientations, time horizons, professional backgrounds, and values (Ford and Randolph, 1992). While strong connections across functions are critical for new product development success (Green et al., 2000), some managers may be more adept at fostering effective cross-functional relationships than others. In this article, the authors empirically examine the factors that distinguish reputationally effective innovation workers from their less effective peers. Drawing on the work of Tsui (1984, 1994), reputational effectiveness is defined as the degree to which a manager has been responsive to the needs and expectations of constituents. This research examines the relational skills and interaction patterns of more (versus less) reputationally effective managers. A large business unit of a Fortune 500 telecommunications firm provided the context for our study. Using a two-phase approach, the authors first captured the social network patterns of 268 managers from marketing, research and development (R&D), manufacturing, and other business functions that were involved in the new product development process. In addition, the reputational effectiveness of each person who was identified as a member of the network was measured. In the second phase, the authors examined the relational competencies (e.g., role-taking ability, interpersonal control, openness) of the managers who participated in Phase I of the research. As predicted, the results indicate that role-taking ability is related positively to a manager's reputational effectiveness. No support, however, was found for the relationship between interpersonal control and reputational effectiveness. Interestingly, the authors found evidence of an inverse relationship between openness and effectiveness. By sharing too much information?or alternatively information that does not relate to the task at hand?the reputational effectiveness of a manager is damaged. Importantly, the results reveal that the social network characteristics of a reputationally effective manager differ from those of less effective managers. Closeness centrality, a measure of the degree of access one has to other organizational members, was associated strongly with reputational effectiveness. The results demonstrate that managers who are successful in working across functions appreciate the cognitive and emotional perspectives of diverse constituents and develop relationship ties that provide them with ready access to others across the organization.

Abstract: In many of the studies reviewed in this book, eavesdropping takes the
following form: a subject has the opportunity to monitor, or eavesdrop upon, an
interaction between two other animals,Aand B. The subject then uses the information
obtained through these observations to assess A`s and B`s relative dominance
or attractiveness as a mate (e.g. Mennill et al., 2002; Ch. 2). For example, Oliveira
et al. (1998) found that male fighting fish Betta splendens that had witnessed two
other males involved in an aggressive interaction subsequently responded more
strongly to the loser of that interaction than the winner. Subjects-behaviour could
not have been influenced by any inherent differences between the two males, because
subjects responded equally strongly to the winner and the loser of competitive
interactions they had not observed. Similarly, Peake et al. (2001) presented
male great tits Parus major with the opportunity to monitor an apparent competitive
interaction between two strangers by simulating a singing contest using two
loudspeakers. The relative timing of the singing bouts (as measured by the degree
of overlap between the two songs) provided information about each “contestants”
relative status. Following the singing interaction, one of the “contestants” was
introduced into the male`s territory. Males responded significantly less strongly
to singers that had apparently just “lost” the interaction (see also McGregor &
Dabelsteen, 1996; Naguib et al., 1999; Ch. 2).
What information does an individual acquire when it eavesdrops on others?
In theory, an eavesdropper could acquire information of many different sorts:
about A, about B, about the relationship between A and B, or about the place of
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A`s and B`s relationship in a larger social framework. The exact information acquired
will probably reflect the particular species social structure. For example,
songbirds like great tits live in communities in which six or seven neighbours
surround each territory-holding male. Males appear to benefit from the knowledge
that certain individuals occupy specific areas (e.g. Brooks & Falls, 1975), that
competitive interactions between two different neighbours have particular outcomes,
and that these outcomes are stable over time. We would, therefore, expect
an eavesdropping great tit not only to learn that neighbour A was dominant to
neighbour B, for example, but also to form the expectation that A was likely to
defeat B in all future encounters. More speculatively, because the outcome of territorial
interactions are often site specific (reviewed by Bradbury & Vehrencamp,
1998), we would expect eavesdropping tits to learn further that A dominates B
in some areas but B dominates A in others. In contrast, the information gained
from monitoring neighbours interactions would unlikely be sufficient to allow
the eavesdropper to rank all of its neighbours in a linear dominance hierarchy,
because not all neighbouring males would come into contact with one another.
Such information would be difficult if not impossible to acquire; it might also be
of little functional value.
In contrast, species that live in large, permanent social groups have a much
greater opportunity to monitor the social interactions of many different individuals
simultaneously. Monkey species such as baboons Papio cynocephalus, for
example, typically live in groups of 80 or more individuals, which include several
matrilineal families arranged in a stable, linear dominance rank order (Silk et al.,
1999). Offspring assume ranks similar to those of their mothers, and females maintain
close bonds with their matrilineal kin throughout their lives. Cutting across
these stable long-term relationships based on rank and kinship are more transient
bonds: for example, the temporary associations formed between unrelated
females whose infants are of similar ages, and the “friendships” formed between
adult males and lactating females as an apparent adaptation against infanticide
(Palombit et al., 1997, 2001). In order to compete successfully within such groups, it
would seem advantageous for individuals to recognize who outranks whom, who
is closely bonded to whom, and who is likely to be allied to whom (Harcourt, 1988,
1992; Cheney & Seyfarth, 1990; see below). The ability to adopt a third party`s perspective
and discriminate among the social relationships that exist among others
would seem to be of great selective benefit.
In this chapter, we review evidence for eavesdropping in selected primate
species and we consider what sort of information is acquired when one individual
observes or listens in on the interactions of others. We then compare eavesdropping
by primates with eavesdropping in other animal species, focusing on both
potential differences and directions for further research

Abstract: Six 8-week-old Sprague-Dawley rats were studied for 9 days divided into three periods of 3 days each: before transferral to metabolism cages, during metabolic cage housing and after return to their home cages. Faeces were collected daily when the animals were housed in their home cages and every 6 h when the animals were housed in metabolic cages during which time urine was also collected every 6 h. The rate of weight gain was slightly reduced during the 3 days in metabolic cages and the animals produced significantly larger amounts of faeces when housed in metabolic cages than when housed in their home cages. The total faecal excretion of corticosterone (nanograms excreted per hour per kilogram body weight) and immunoglobulin A (IgA) (milligrams excreted per hour per kg body weight) quantified by enzyme-linked immunosorbent assays (ELISAs) exhibited a clear diurnal rhythm in the metabolic cage. Urinary excretions of corticosterone and IgA also followed a clear diurnal cycle. The mean daily amounts of corticosterone excreted were not significantly affected by cage change and by housing in metabolic cages. However, the excretion of faecal IgA was significantly reduced during the 3 days after the period in metabolic cages. Taken together the results indicate that metabolic cage housing is mildly stressful for young adult male rats.

Abstract: Reasons for performing study: Little information exists on the immunological effects of transport or the use of supplements to minimise transport stress. Objectives: To establish baseline ranges and evaluate immunophenotypic and functional changes associated with transport and a nutritional ‘adaptogen’ supplement. Methods: Horses received either supplement (n = 10) or placebos (n = 9) during the 30 day study. After 28 days in stalls, 12 horses (6 supplement; 6 placebo) were transported for 24 h, then unloaded and recovered. Venous blood samples were collected on Days 1, 14 and 28 to establish baselines, and on Days 28, 29 and 30 to examine changes during transport and recovery. Results: Transport prompted elevations (P<0.05) in cortisol concentration, neutrophil count and white blood cell counts, while lymphocyte subpopulation counts (CD3+, CD4+, CD8+, CD21+) decreased (P<0.05). Normal phenotypic lymphocyte profiles returned within 24 h of recovery. Supplement effects on immunophenotype (CD21+ and CD8+) were observed in stabled horses (P<0.05), but not in transported horses. Conclusions: These results provide insights into the immunological mechanisms associated with long-term transport. Potential relevance: The existence of a small window of immunological uncertainty follows long-term transportation, enhancing the potential risk of infectious disease in susceptible individuals.